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4.9.3 Interpersonal Skills

Interpersonal refers to dealing with associations/relationships. This may be between two or more people. Thus,
interpersonal skills are the abilities required to collaborate with others.
We are always conversing with and working with others in our daily lives. We are always interacting with others, whether
it is on the bus or in class while eating lunch. This also applies to entrepreneurs.
Entrepreneurs collaborate with people from all walks of life because of their talent and hard work, they may be able to
work with them. In such a circumstance, the kind of people who operate in a team may differ. They may have different
appearances, speak in different ways, and hold different beliefs. In such a circumstance, it is critical for an entrepreneur
as well as each member of the team to respect one another and their differences.
As a result, if an entrepreneur wants his or her business to develop and succeed, he or she must collaborate with a
number of others. As a result, it is critical that we learn how to engage with others. Here are some ideas on how to go
about it.
Listening
It is critical to pay attention while someone speaks. When someone shares something, it often reflects their thoughts or
feelings. Showing genuine interest in what they say fosters trust and strengthens the relationship.

Body Language
When working with people, our facial expressions, gestures, and postures are crucial. While listening, if you indicate that
you are interested in talking to the person by smiling and leaning forward in the chair, the person will feel more at ease
and will likely talk more.

Positive Attitude
In general, having a good attitude entails being optimistic about situations, interactions, and oneself. People with a
positive mindset are optimistic and see the best in every circumstance. However, if you are having unpleasant feelings,
it is a good idea to talk about them with someone you trust and figure out why you are feeling that way. It is critical to
maintain a positive attitude when receiving and providing feedback.

Stress Management
The term ‘stress’ refers to a state of mental pressure or tension. When working with other people, it is common to feel
stressed. Since there are people with varying personalities working in a team, it can cause stress for everyone. In such
instances, stress management becomes critical for everyone's health and well-being. Stress management refers to the
various methods of dealing with stress in order to feel healthy, cheerful, and refreshed.
People cope up with stress in a variety of ways:
• Taking a walk in the park
• Participating in a physical activity such as running, swimming, etc.
• Deep breathing techniques

• Meditation or yoga
Perseverance
Perseverance is the capacity to keep going even when things are challenging. Let us understand it from the true story
of Anuj Mundhra.
Anuj Mundhra is the founder of Jaipurkurti.com, that manufactures and sells suits, kurtis, fusion wear, and a host of other
apparel items. The B2C company even exports to countries such as the UK, US, Australia, Malaysia and a few others. Anuj
started the business in 2012 with very limited resources and pooled in ` 50,000 from close friends and later took a loan
from the bank to seed his business. Anuj began with ten sewing machines for sewing kurtis and suits. Vandana Mundra,
his wife, would design kurtis, that were then coloured, printed, stitched, sampled, and so on in a manufacturing unit in
Jaipur's Kartarpur Industrial Area. Anuj got listed on Snapdeal and Jabong and started selling in-house manufactured
items on these platforms. In the first year itself, the company clocked a turnover of ` 59 lakh. Anuj claims that, while there
was less competition in the early years, running an online company was a huge challenge.

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